FAQ

Ordering & Subscription

We are currently only taking orders online and everything will be shipped directly to you. We offer one-time-purchases as well as subscription plans, whichever fits into your lifestyle best. Please click here to order. If you are having any issues with ordering, we're available anytime at hello@rozesbeauty.com

We primarily sell online on our own website. We will also be occasionally selling at pop-ups, events, farmers/craft markets, and expanding into specialized retail stores! Please sign up to our mailing list and follow @ROZESBEAUTY on Instagram to be informed!

Follow @ROZESBEAUTY on Instagram and stay up to date on brand partnerships and upcoming events where we can meet you in person and you can try all our Tōnics before purchasing.

You can go into your account and make changes. All subscription changes such as quantity, flavors, address adjustments, and cancellations must be made at least 2 business day before the next charge/billing date.

You can pause or cancel your subscription anytime (we’d be sad to see you go)! All you have to do is log into your account using the email address and credentials you used for your first checkout. Once you are in your account, you can manage your account and then cancel or pause your subscription!

You’ll be billed each month your Tōnics ship!

Shipping & Returns

Shipping costs $6.75 for orders under $70 and $9 for orders under $100. All orders are free if over $100.  

We do our best to have all orders shipped out within 2-3 business days of your payment confirmation. Shipping time starts after the package has shipped. Shipping time falls anywhere between 5-7 business days. Depending on where you live, the time it may take for your product to reach you, may vary. A confirmation email will be sent with a tracking number once your package ships.

After you make your purchase, you will first get an order confirmation email. Once shipping label has been created and package has shipped, you will get an email confirmation with a tracking number.

Shipping time falls anywhere between 5-7 business days. Depending on where you live, the time it may take for your product to reach you, may vary. A confirmation email will be sent with a tracking number once your package ships.

Email us at hello@rozesbeauty.com. We will love to take care of you!

Please email us at hello@rozesbeauty.com. We'll see what we can do for you. 

All subscription changes such as quantity, flavors, address adjustments, and cancellations must be made at least 2 business day before the next charge/billing date.

We currently only ship within the US. Order requests outside of those countries are handled on a case by case basis — e-mail hello@rozesbeauty.com for any special requests.

We do not accept returns, but please reach out with any questions, comments or concerns at hello@rozesbeauty.com and we'd be happy to address them.

Payments

We accept all credit card payments via Stripe. We also accept Paypal and Google Pay. 

You can update your payment information by signing in to your account and updating with a new card.

 

No. You won't be charged until you make your purchase.

Ingredients

See the ingredients here.

See the ingredients’ benefits here.

It's clinically proven to be 6000x stronger than Vitamin C, 3000x stronger than Resveratrol, 800x stronger than Co Q10,  and 110x stronger than Vitamin E. This beauty secret is the World's most powerful antioxidant! It is the best defensive mechanism against free radical damage and oxidation to your skin and overall body. To learn more, click here

Marine collagen is the best source of collagen as compared to bovine, porcine, and chicken. It is the most bioavailable and effective. It's also made up of 90% Type 1 collagen and our skin consists of 85% Type 1. To learn more, click here

Our ingredients are all sourced in Canada, USA, and China. Astaxanthin is extracted from freshwater green microalgae in Washington State, USA. Marine Collagen is extracted from the skins of kosher wild-caught cod in the North Atlantic Ocean, Canada. Pearl Collagen is made from freshwater mussels in China. Rose, Tremella Mushroom, Horsetail and Goji Berry are sourced across China. Vitamin C is in the form of Ascorbic Acid and is sourced in USA.

No. We want to provide you with the most clean and natural products.

Products

Every 28 - 40 days, our body produces new baby-soft skin underneath our outer layers. As we age, the number of days it takes our skin to regenerate increases. Adopting a holistic lifestyle helps our bodies produce new skin more quickly. Through daily consumption of our Beauty Tōnics, you are able to conveniently, effectively, and deliciously feed your skin with the nutrients it needs to make new and glowing skin. This is why our Mission isn’t to replace your topical skincare, but to support your body’s natural beauty mechanisms that start from within.

You can supplement the Beauty Tōnics into your daily routine any time of the day. We suggest drinking Rōzes with or after food to optimize nutrient absorption.

The natural red color comes from our holy grail antioxidant: Astaxanthin. We don’t use any natural or artificial colors, ever.

Look, pills are no fun. Not only that, but studies have shown that it’s more effective to supplement nutrients in liquid form. Taking liquid supplements allows your body to fully breakdown and absorb all the nutrients. While some supplements (think probiotics) need to be taken in pill form to make it past the stomach to intestine, our active ingredients are better absorbed in the stomach, as the superFOODS that they are.

One bottle per day. Think of it as a refreshing beverage jam-packed with beauty benefits. For faster results, our Beauty Tōnics can be consumed up to three times a day! *Do not exceed three bottles per day.

 

Everyone is different, but on average, in as little as 6 weeks, skin hydration, firmness and elasticity may improve if consumed daily. To maximize results, consume daily for 12 weeks and afterwards consume one every other day to maintain the benefits and results.

Marine collagen has the highest level of bioavailability when compared to other sources. It is 15x more bioavailable. Bioavailability is the rate at which nutrients are absorbed into the bloodstream. Marine Collagen is also 90% Type 1 collagen source and we have 85% of it in our skin. It is the best form of collagen to help improve your skin’s hydration, elasticity, tone and texture.

Our Beauty Tōnics have zero sugar. They are lightly sweetened with a zero glycemic extract from a natural fruit called Luo Han Guo (Monk Fruit). This fruit is native to Southern China which is where we sourced ours from! Did you know that the fruit also has many additional health benefits? People in Asia boil the fruit whole with ginger to make soothing Luo Han Guo Ginger Tea. You can read more about monk fruit and its other benefits on our blog post here.

The Beauty Tōnics are to be stored in a cool and dark place. The amber bottles helps preserve the active function of the ingredients by preventing excessive light exposure. Our Tōnics can be stored at room-temperature for up to 4-months but we suggest refrigerating them as they taste better chilled and you can better preserve the ingredient's functions. Once you open the Beauty Tōnics, always refrigerate and finish within 24 hours.

No preservatives are used in our Beauty Tōnics. We care about not only your skin health, but also your overall health!